Refund policy
Effective Date: January 1, 2022
At Sellnexus, customer satisfaction is our highest priority. We proudly offer free returns and refunds within 30 days of delivery for eligible purchases.
30-Day Return Guarantee
Customers may request a return within 30 calendar days from the date of delivery.
Eligibility Requirements
To be eligible for a return:
• The item must be returned within 30 days of receipt.
• The item should be in its original condition.
• Proof of purchase may be requested.
• Products must not be intentionally damaged, altered, or misused.
Free Return Shipping
Sellnexus provides free return shipping for all approved returns worldwide.
Refund Process
After your returned item is received and inspected, we will notify you regarding the status of your refund.
Approved refunds will be issued to the original payment method.
Please allow 5–10 business days for your financial institution to complete the refund process.
Damaged, Defective, or Incorrect Orders
If you receive a damaged, defective, or incorrect item, please contact us within 7 days of delivery.
Depending on the situation, we may provide:
• Full refund
• Replacement item
• Store credit
Non-Returnable Items
• Personalized products
• Customized products
• Gift cards
• Items damaged through misuse
Return Assistance
Email: support@Sellnexus.site
Terms of Service
By accessing or using Sellnexus.site, you agree to comply with and be bound by these Terms of Service.
Website Use
You agree to use this website only for lawful purposes and in compliance with all applicable laws and regulations.
Product Information
We strive to ensure all product descriptions, pricing, photographs, and content are accurate. However, occasional errors may occur.
We reserve the right to correct errors and update information without prior notice.
Orders
We reserve the right to refuse, cancel, or limit any order at our discretion, including situations involving pricing inaccuracies, inventory issues, suspected fraud, or violations of these Terms.
Pricing
All prices displayed are subject to change without notice.
Promotional offers may be modified or discontinued at any time.
Intellectual Property
All content on Sellnexus.site, including logos, graphics, images, text, product descriptions, designs, and branding materials, is the exclusive property of Sellnexus and protected by intellectual property laws.
Limitation of Liability
Sellnexus shall not be liable for indirect, incidental, consequential, or special damages resulting from the use of our website, products, or services.
Governing Law
These Terms shall be governed by applicable laws of Canada.
Changes to Terms
We reserve the right to modify these Terms at any time without prior notice.